Securities Industry Research Centre of Asia-Pacific (SIRCA) Ltd & RoZetta Technology (“SIRCA” “RoZetta”, “we”, “us”, “our”) provide big data solutions to its clients. SIRCA owns and operates the website, www.sirca.org.au which serves research organisations and RoZetta owns and operates the website www.RoZettatech.com (together the “Website”) which provides big data solutions to commercial clients. Aside from the Website, RoZetta also owns and operates the software “AlphaShapes” (an application provided to customers as a web service as well as an application hosted on Thomson Reuters Eikon App Studio).
This Policy applies generally to our customers, suppliers and business partners.
It should be fairly clear as to why we would ask You for personal information. For example, we may need to collect Your postal address to be able to send You an invoice or establish the tax jurisdiction or we may ask You for Your name and other personally identifiable information so that we are able to reset Your password at Your request. In summary, we need to collect and use personally identifiable information so that:
You are under no obligation to provide us with Your information and You may be able to visit our Website and deal with us anonymously or by pseudonym. However, if You choose not to provide us with certain information, we may not be able to provide You with the full services that You seek.
We may use the personal information provided by suppliers and business partners to manage our accounts with those organisations, including improving our business relationship with those organisations.
It should be clear to the Supplier, organisation, business partners and their personnel, as to why we collect the personally identifiable information. For example, if we organise corporate events, we may need to know their name, meal preferences, including that of their partners, if they are invited. This will be to ensure that we are able to provide corporate hospitality that meets Your expectations.
We may use Your personal information for the purposes of direct marketing if You gave us that information directly, it is reasonable to expect that You would receive this type of information from us and You have not already asked us to stop.
We may collect the personal information about You from third parties. We are not responsible for the Privacy practices and procedures of third parties who may have otherwise collected and/or provided Your information to us. We strongly encourage You to read the Privacy policies of, or contact these third parties directly for further information about their Privacy practices.
We will ensure that in our direct marketing communications, You can tell us to stop sending You marketing communications and we will make it easy for You to tell us to stop.
If You provide us with Your home, mobile telephone number or Your email address, You agree that we can contact You by calling You or using email, SMS or MMS on that number or via that email address until such time as You to tell us to stop.
At any time, You can tell us to stop sending You information about our products and services by contacting us via Privacy@RoZettatech.com and we will stop.
If we receive unsolicited personal information about You from a third party and it is clear to us that we should not have collected that information (as long as it is lawful and reasonable) we will destroy or securely delete that information.
The type of personal information we may collect and hold depends upon the nature of our interactions with You. In most cases it should be clear as to why we collect that information and the type of information needed to satisfy that need:
Examples of type of personal information we may collect
Why we may collect
Name, address, telephone no, email address
To address or communicate with you or identify you
Credit card details, banks account numbers
So that we can receive payment or make payment
Tax file no
So that we can deduct the correct amount of tax or provide you a benefit that you are entitled to
Date of birth, passport information, driver licence details
To be able to conduct a credit check (with your permission) or to be able to identify you in future
Employment history, association membership
To establish any conflict of interest
We will not collect from You any sensitive information revealing Your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability.
Exceptions to this include:
In general, our Policy is that we only collect and hold personal information for the purpose that was specifically or reasonably apparent at the time of collection.
Everytime You visit our website, we record standard information such as time, date and request URL, Your company, Your ISP’s IP address, referrer URL (ie the web page You arrived from) and information the internet browser You used to visit our website. This information is recorded by web servers and is used to improve the functionality, structure and performance of our web sites. It is also used as an audit trail to ensure security and integrity of our web servers. It also helps us to understand the browser specific fixes that we may need to make to provide You the service
We seek to understand the pattern of visitor usage across the sites by issuing an anonymous user ID via a cookie. A cookie is a small file of letters and numbers that we store on Your browser or the hard drive of Your computer if You agree. Cookies contain information that is transferred to Your computer's hard drive. This user ID is sent back to our servers each time You view a page from our servers.
There are different kinds of cookies that may be used in our website:
Third Party Services: We may use services hosted by third parties, such as Google Analytics, to assist in providing our services and to help us understand how our websites are used. These services may collect information sent by a browser as part of a web page request, including IP addresses or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.
In some cases, You might provide personal information to us by entering it into our cloud based solutions because You want us to host that information for You or Your information may be disclosed to us by an organisation with whom You interact and to which we provide a cloud based service.
Examples of such services include Thomson Reuters Eikon App Studio, Amazon Web Services, Salesforce, invoicing and payment gateways, recruitment sites. When we collect or hold personal information in this way, it is only used or disclosed for the purpose contemplated by You or the organisation that has disclosed that information to enable us to provide the service sought.
Our obligation is to ensure that information about You that we collect, use and disclose is secure, accurate, up-to-date and complete. We employ a number of different strategies to protect personal information. These include, depending on the service and the nature of the personal information held in the relevant system:
Where we have used cloud based services, we rely on the security protocols, policies and controls of those service providers to deliver and utilise services. RoZetta does not accept any liability for failures of those protocols, policies or controls to protect Your information Privacy.
We strive to protect Your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure, however data transmission over the Internet cannot be guaranteed to be 100% secure because risks do change over time.
Where You are required to log in to access one of our products or services, we recommend that You always log out after each session and close the browser when finished; particularly when accessing the product or service from a public terminal. For obvious reasons, please do not send credit card information through unsecured electronic mail or share Your passwords with anyone else.
If we no longer need Your personal information, unless we are required under Australian law or a court or tribunal order to retain it; we will take reasonable steps to destroy, de-identify or securely delete Your personal information.
We may engage services of our related entities and affiliates or business partners or third party suppliers, to assist us in providing services to You. In order for those parties to assist in providing the services, we may disclose Your information to them.
Examples of such services include:
In such cases, we will:
We may also be required to provide Your personal information:
Sometimes the RoZetta entity or third party provider is located overseas. The territories to which we currently disclose personal information are listed below. This list may change from time to time and we will update this information.
When we disclose personal information outside of Australia, we will take reasonable steps to require the overseas recipient to comply with Australian Privacy Principles unless the recipient is subject to laws that would protect Your information in a substantially similar way to the Australian Privacy Principles. For example, if that country has laws that enable You to take action to enforce Your rights in a similar way.
By providing Your personal information to us, or to the third party with whom we contract, You consent to the transfer of that information to our third party service providers who are located outside of Australia for that purpose.
Such third party service providers may store and process information provided by You on servers located outside of Australia. Countries include Singapore, India, the Philippines, Canada, the United States of America, United Kingdom.
If You ask to see the personal information we hold about You in writing, we will respond to Your request as soon as we reasonably can and where feasible we will provide access to the information in the manner You request at no charge unless it involves a lot of work.
You can send requests for information to Privacy Officer, RoZetta Technology Pty Ltd, Level 4, 55 Harrington Street, The Rocks NSW 2000 or email at Privacy@RoZettatech.com.
Sometimes we cannot provide access, for example if:
If we refuse to provide access because of an exception listed above, or to give You information in the manner You requested, we will take reasonable steps to give access in a way that meets our needs and Your needs, and we will give You written notice setting out the reasons for refusal (unless it is unreasonable to do so) and the mechanisms available to You to complain about the refusal.
If You want us to correct information that we hold about You because it is inaccurate or out-of-date; You can send requests for corrections to the Privacy Officer, RoZetta Technology Pty Ltd, Level 5, 55 Harrington Street, The Rocks NSW 2000, or email Privacy@RoZettatech.com.
If we correct personal information that we previously disclosed to other entities, and You request that we notify those entities of the correction, we will take reasonable steps to notify those entities unless it is impracticable or unlawful to do so.
If we refuse to comply with Your request for amendment of Your details, we will give You written notice setting out the reasons for refusal (unless it is unreasonable to do so) and the mechanisms available to You to complain about the refusal.
If You are a registered user of a web based solution, You may be able to edit Your information at any time directly in the service
For further information about Privacy issues and the protection of Privacy, visit the Office of the Australian Information Commissioner web site at www.oaic.gov.au.