PRIVACY POLICY

 

Last updated: 19^th June, 2026

 

This Privacy Policy outlines types of information gathered by RoZetta Technology. (“RoZetta Technology”, “us” or “we”) in relation to delivering this website (the “Site”), how we use it, with whom the information may be shared, what choices are available to you regarding collection. Please review this Privacy Policy so that you know how we use any personal information.

By using the Service, you consent to allow us to process information in accordance with this Privacy Policy.

This Privacy Policy is subject to the provisions of the General Data Protection Regulation (“GDPR”), the Privacy Act 1988 (Cth) (“Privacy Act”), and other applicable privacy laws (together, “Privacy Laws”), in addition to the Customer Agreement and any relevant Data Processing Agreement.

Personal information is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in material form. RoZetta Technology will take commercially reasonable steps to maintain compliance with all relevant Privacy Laws. Your personal Information may identify you as a person, and thus may be referred to as Personally Identifiable Information (“PII”).

 

1. We respect your privacy
   • RoZetta Technology respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your Personal Information.
   • We use the term “personal information” in this policy, however this term is equivalent to the term “personal data”, that may be used in some Privacy Laws.

 

2. Collection of personal information
   • RoZetta Technology will, from time to time, receive and store Personal Information you provide to us in the course of us providing you with our services, including by entering it onto our website, provide to us directly or give to us in other forms.
   • You may provide us with the following types of personal information:
     • basic information such as your name, phone number, address and email address, as well as other identifying and contact details;
     • user information that relate to how you use our services and platforms, including by our use of cookies (which is discussed further below); and
     • other information necessary to provide the services, including when you provide feedback, when you provide information about your personal or business affairs, respond to surveys and/or promotions, or communicate with our customer support.
   • Additionally, we may also collect any other information you provide while interacting with us in accordance with the Privacy Laws.

 

3. How we collect your personal information
   • RoZetta Technology collects personal information from you in a variety of ways, including
     • when you interact with us electronically or in person including through communications with you via phone, email and other messaging platforms, when you access our website and when we provide our services to you.
     • From publicly available sources, including via websites, directories, and social media channels;
     • We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
   • Under the GDPR, the lawful bases for our processing of your personal information are as follows:
     • With your consent. You are able to remove your consent at any time. You can do this by contacting us using the details provided below.
     • To enable us to perform a contract with you related to the products and services you have asked us to provide.
     • For legitimate reasons, which are the purposes necessary for our own, or a third party's legitimate interests, as captured by the purposes set out at section 5.2 of this Privacy Policy.
   • If you don’t provide us with personal information or withdraw your consent, we are unlikely to be able to provide you with our products and services.

 

4. Use of personal information
   • RoZetta Technology will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure.
   • The purposes for which we collect, hold, use and disclose information include:
     • Conducting our business, which includes undertaking our business activities and provide you with information, updates and services.
     • Communicating with you about our services, including making you aware of new and additional products, services and opportunities available to you.
     • Improving our products and services and better understanding your needs.
     • Providing you with information or advertising related to our activities (including targeted advertisements) or marketing communications we believe may be of interest to you.
     • For our internal administrative, research, planning and marketing purposes.
     • To comply with legal obligations and protecting our legal interests and rights (including our intellectual property rights).
   • RoZetta Technology may contact you by a variety of measures including, but not limited to telephone, email, SMS, social direct channels, or mail.

 

5. Disclosure of your personal information
   • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. This includes third party service providers, including service providers who assist us with financial, technology and marketing operations. Personal information is only supplied to a third party when it is required for the delivery of our services.
   • While our disclosure of personal information to such third parties is governed by this Privacy Policy, such third party’s use of your personal information, including contacting them with any queries you have about the personal information they hold and how those parties use your personal information will be governed by their privacy policy. It is your sole responsibility to review such privacy policies.
   • We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
   • Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of the country you are located in. If we do transfer information internationally, the countries that it is likely to be transferred to are Australia, United States of America, India and Mexico. Regardless of the location of our processing, use or transfer, we will impose adequate data protection safeguards and implement appropriate measures to ensure that your personal information is protected in accordance with relevant Privacy Laws.
   • If there is a change of control in our business or sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
   • By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

 

6. Security of your personal information
   • RoZetta Technology is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. Personal Information is only held for as long as the information remains relevant to the purpose for which it was collected.
   • The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

7. Cookies
   • Our website and services delivered online use cookies and other similar technologies, for example, to distinguish you from other users when you browse our websites or use our online services and to allow us to improve our online services.
   • Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently to improve the user experience, as well as to provide certain information to the owners of the site. We also use log files that track actions occurring on our website, and web beacons, which record information about how you browse our website and platform.
   • We use the following cookies in the following ways:
     • Necessary cookies: These cookies allow us to operate our websites. They enable you to move around the website and use its respective features. Our websites cannot function properly without these cookies.
     • Preference cookies: These cookies let us operate the websites according to your preferences. They enable our websites to remember choices you make (including for example, your language preference). Without these cookies, certain features of our websites won’t work, and you may find that our websites are less convenient and reliable.
     • Statistics cookies: We use these cookies to analyse how visitors interact with our websites. These cookies collect information about how visitors use our services, for instance which pages visitors go to most often, and if they get error messages from webpages. We use this information to maintain, operate, and continually improve the website.
     • Marketing cookies: We use these cookies to track visitors across websites and serve you with advertisements that may be relevant to you and your interests.
   • These cookies allow us to collect the following information:
     • Information about how you access our platforms and services and your activity on those platforms and services. When you use our websites, we automatically collect or receive some information about how you access them, including the device type, operating system, and browser you use, and how fast or stable your internet connection is, and information from your interactions with us online, including your IP address, URLs, search histories, and other associated information (e.g. links you click through, whether you open or forward messages, etc.). The information we receive depends on the device you are using and which platforms and services you access.
     • Unique identifiers. IP addresses associated with the devices you use to access our websites, Advertising IDs, Cookie IDs, media access control (MAC) address and other unique identifiers.
   • You can control or limit how we and our partners use cookies to advertising and analytical purposes, including by changing your browser or device settings to notify you when cookies are being set or updated, or to block or disallow cookies. You can also opt out of tracking directly with businesses that operate the tracking technologies. For users located in the European Economic Area (EEA) and the UK, you can change your cookie consent choices within our consent management functionality available here.
   • Limiting cookies may impact our ability to provide you with the services.

 

8. Access to your personal information
   • We take all reasonable steps to ensure that any personal information we collect, use or disclose is up to date and accurate, and necessary for the purpose for which we collected it. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at enquiries@RoZettatechnology.com.
   • We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

 

9. Complaints about privacy
   • If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Level 2, 99 Macquarie Street, Transport House, Sydney, New South Wales, 2000, or email us at enquiries@RoZettatechnology.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
   • If you are in the UK, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (ico.org.uk).
   • If you are in the EU, you have the right to lodge a complaint with your supervisory authority, whose contact details can be found here https://edpb.europa.eu/about-edpb/about-edpb/members_en.

 

10. Additional rights under the GDPR
    • Where the GDPR applies to personal information and/or individuals, some additional rights apply as follows:
      • Some individuals have a right, in certain circumstances, to have the information held about them erased.
      • You can also request that we restrict or suspend the processing of your personal information. If you do so, note that we will then be most likely unable to provide the services to you.
      • In certain circumstances, individuals may also have a right to data portability, to withdraw their consent at any time, to object to data processing and to object to processing of personal information for marketing purposes.
    • If you would like to exercise these rights, you may do so by contacting us using the details specified above.
    • When you object to the processing of your personal information, we will promptly assess your objection and respond to you in a timely manner. Please note that there may be circumstances in which we are still able to process your personal information, even if you have objected. If this is the case, we will explain our reasoning to you and ensure that any such processing is carried out in accordance with applicable Privacy Laws.
11. Changes to Privacy Policy
    • Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.