Critical IT, payments, and communications performance monitoring
DataHex real-time analytics platform
Challenge
Near-real-time monitoring at payment-network scale
Integrated Research needed near-real-time monitoring and reporting across payment hubs, unified communications ecosystems, and contact centers, with infrastructure to cope with the speed and scale of the data, and to modernize an on-premise legacy platform to address new markets and launch new products.
Solution
Hot and cold pathways, full SQL
A DataHex real-time analytics platform with deep analytical capability and full SQL support, real-time ingestion, storage, and a query engine using hot and cold data pathways to balance performance and cost, with data recency faster than 30 seconds and the scale to peak at 300,000 payment transactions per second during Black Friday.
What DataHex delivered
- Real-time analytics platform Deep analytical capability with full SQL support.
- Hot and cold data pathways Ingestion, storage and a query engine balancing performance against cost.
- Sub-30-second data recency At a scale that peaks at 300,000 payment transactions per second.
Results
Scale, resilience and an optimized cost profile
- A high-availability, redundant, and resilient platform with the reporting features required
- An optimized cost profile for scale and performance
- A modular serverless architecture with no lock-in
- Infrastructure to support ongoing product development at scale
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